Customer Service

Monday - Friday
24/7 Customer Support

1-Year Warranty

EVDANCE Covers A Period Of 12 Months From The Date Of Purchase.

Fast Free Shipping

EVDANCE Fast Free Shipping 48 - 72 Hours

Secure Payment

On Evdance Your Payment Information Is Processed Securely

Customer Reviews

Be the first to write a review
0%
(0)
0%
(0)
0%
(0)
0%
(0)
0%
(0)

FAQs

Please read our FAQs page to find out more.

Where can I find a list of automakers that use the Tesla North American Charging Standard (NACS)?

Currently compatible: Ford, Rivian, GM (Chevrolet, GMC, Cadillac), Polestar & Volvo

Tesla provides a list of supported and upcoming automakers here. A comprehensive list of all NACS-adopting automakers is also available here (Updated: Sep 2024).

Which Supercharger sites are compatible with my vehicle?

Add your vehicle details to the Tesla app or use Tesla’s interactive map to see compatible sites.

What can I do if excessively warm weather causes charging faults?

Let the charger and adapter cool down for about 30 minutes before retrying. This is a built-in safety feature.

Can I use the Pulse Fusion at any Tesla Supercharger?

The Pulse Fusion is compatible with V3 and V4 Tesla Superchargers. It may not function at older Superchargers unless updated by Tesla. Use the Tesla app or map to confirm site compatibility.

How many Supercharger ports will be accessible with the Pulse Fusion?

There are 2,529 Tesla Supercharger stations with29,601 Tesla Supercharger ports in the U.S.California has the most Tesla Supercharger stations (524) and the most Tesla Supercharger ports (8,361).

How do I activate a Tesla Supercharger if plug-and-charge isn't working?

Use the Charge Assist app on your vehicle's onboard settings to manually start charging.

What should I do if the Tesla Supercharger cord is too short to reach my EV?

End-row chargers offer more space. If needed, occupy two spots and charge during off-peak hours when more chargers are available. We will soon be releasing the Pluse Boost - NACS (DC) Extenson Cord For Tesla Super Charging Station from the Pulse series, so subscribe to us to follow the latest developments.

Is the Pulse Fusion UL certified? Will it be certified by Tesla or OEMs?

The Pulse Fusion is UL2252 compliant. While we engage with automakers and labs like UL and ETL, Tesla does not currently guarantee third-party adapter compatibility. Contact Tesla for the latest information.

Will the Pulse Fusion be available in Canada?

Yes, the EVDANCE Pulse Fusion is available in Canada.

What charging output can I expect with the Pusle Fusion?

The Pulse Fusio is rated for 500A and 1,000V. Actual charging speed depends on the Supercharger generation and your vehicle's onboard charging system.

Does the Pulse Fusion provide AC or DC power?

Tesla Superchargers deliver DC power directly to the battery via the adapter. The Pulse Fusion is rated for 500A and 1,000V.

Does Tesla guarantee compatibility with the Pulse Fusion?

We actively engage with most OEMs and automakers to ensure the compatibility and reliability of the Pulse Fusion. Tesla does not guarantee third-party adapter compatibility. For the latest information, please contact Tesla directly.

Can I use the Vortex Plug with Level 2 Tesla Chargers or Mobile Connectors?

No, the EVDANCE Pulse Fusion is a DC adapter designed exclusively for safe use with Superchargers only. To charge your EV at Level 2 Tesla Chargers, we recommend our Tesla to J1772 adapter. This adapter is compatible with Tesla High Powered Wall Connectors, Destination Chargers of all generations, and Mobile Connectors.

Will I be able to use the Pulse Fusion to access level 2 charging at Tesla Destination Chargers or Mobile Connectors?

No, the Vortex Plug is designed for Superchargers only. For Level 1 or Level 2 charging, use our Tesla to J1772 adapter, compatible with Tesla Wall Connectors, Destination Chargers, and Mobile Connectors.

Didn’t find your answer?

Don't hestitate to contact us

Add snippet here