Tesla’s Mixed Reliability Record

Tesla continues to dominate U.S. EV sales, and millions of its vehicles now populate American roads. But not all Teslas deliver the same reliability, according to Consumer Reports’ latest findings on both new and used models.

New Teslas perform impressively: the brand ranked ninth overall in CR’s 2026 new-car reliability results, placing above many long-established automakers. The Tesla Model Y was named the most reliable new EV, although it still trails hybrid models that rely on decades-proven systems.

CR also ranks the Lexus RZ as the second most reliable EV, while BMW’s electric lineup (i4, i5, iX) falls into the “average” category.

Tesla Model YL parked at grass, cloudy sky and mountains at the background.


Why Older Teslas Score So Poorly

Despite strong new-car performance, used Teslas aged 5–10 years rank dead last among all brands evaluated. This places them below Jeep, Ram, Chrysler, GMC, and Kia.

Consumer Reports attributes this dramatic decline to Tesla’s aggressive production ramp-up between 2016 and 2021. During these years, the company expanded manufacturing rapidly—sometimes using temporary assembly tents—and early Model 3 and Model Y units suffered build-quality and component issues.

Today’s Teslas are generally more refined, but many bargain-priced used models come from the problematic 2016–2021 era, raising ownership risks for budget-minded shoppers who are shifting heavily toward used vehicles as new-car prices hover around $50,000.


The Upsides: Service Access and Long Warranties

Despite reliability concerns, used Teslas retain some advantages:

  • A comparatively broad EV service network

  • Readily available spare parts thanks to high market volume

  • Independent repair shops that can be cheaper than Tesla’s own facilities

  • An eight-year battery and drive-unit warranty, which may still apply for many used vehicles as long as mileage limits are not exceeded

These factors can lower long-term repair risks even for higher-mileage vehicles.


Who Leads in Used-Car Reliability?

While Tesla sits at the bottom of the used-car rankings, familiar leaders once again top the charts. Lexus, Toyota, Mazda, Honda, and Acura dominate the reliability leaderboard. BMW is the highest-ranking European brand, followed by Buick, Nissan, Audi, and Volvo.

Rivian and Lucid aren’t included yet, as their vehicles are too new for the 5–10-year window.


Most Reliable Used Car Brands

Rank Brand Reliability Verdict
1 Lexus 77
2 Toyota 73
3 Mazda 58
4 Honda 57
5 Acura 53
6 BMW 53
7 Buick 51
8 Nissan 51
9 Audi 49
10 Volvo 48
11 Mercedes-Benz 47
12 Subaru 47
13 Volkswagen 46
14 Lincoln 46
15 Mini 46
16 Cadillac 45
17 Hyundai 43
18 Chevrolet 40
19 Ford 39
20 Dodge 39
21 Kia 39
22 GMC 37
23 Chrysler 36
24 Ram 35
25 Jeep 32
26 Tesla 31

EVs and PHEVs Still Face More Problems

CR’s broader findings show that EVs and plug-in hybrids are roughly 80% more problematic than gasoline-only cars. Most issues relate to high-voltage batteries, charging systems, and drive components. Hybrids, however, score far better, reporting 15% fewer problems than traditional gas vehicles.

Although EVs have fewer mechanical parts and lower routine maintenance needs, many models are built on relatively new platforms—meaning manufacturers are still addressing early-generation issues.

As Jake Fisher, CR’s senior director of auto testing, explains, “many of the problems with EVs and plug-in hybrids stem from newer designs compared with gas technology.”

Black upgraded tesla model y driving on the road.


How the Data Was Collected

Consumer Reports surveyed over 140,000 vehicles from model years 2016–2021 for its used-car reliability study. Respondents reported issues encountered within the previous 12 months across 20 potential trouble categories, ranging from minor trim defects to major component failures like batteries, motors, and charging equipment.

Recommend Reading: Used Teslas Are Selling Faster Than Gas Cars

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